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Showing posts with the label Omni-Channel Routing

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How to Set Up Two-Factor Time-Based One-Time Password (TOTP) Authentication on iPhone Without Third-Party Apps

Unlocking an additional layer of safety to your iPhone is less difficult than you might suppose. With Two-Factor Time-Based One-Time Password (TOTP) authentication, you may bolster your device's protection and other website safety without relying on 1/3-party apps. Here's how you could set it up:

Demystifying Salesforce Service Cloud: A Comprehensive Overview

Introduction In today's fast-paced business landscape, providing exceptional customer service is no longer optional; it's a crucial aspect of maintaining a competitive edge. Salesforce, a leader in cloud-based CRM solutions, offers a powerful platform called Service Cloud that enables organizations to deliver exceptional customer experiences. In this blog post, we will dive into what Salesforce Service Cloud is, its key features, and the benefits it brings to businesses.